[SFS] helpdesk / hacker hours

[Byrne, Kevin]

Gonna need an army of Eggdrop Bots to run this and keep noise down. Does anyone still maintain Eggdrop? I have not been on IRC in AGES!!!

Kevin Byrne
Computer Support Analyst

Regional Transportation District
1900 31st street | Denver, CO 80216  | RTD MC: DO-M2
303.299.6193 (O) | 303.299.6191 (F) | 720.394.0037 (C)



-----Original Message-----
From: sfs-admin@thegeek.nu [mailto:sfs-admin@thegeek.nu] On Behalf Of Gary Romero
Sent: Tuesday, September 10, 2013 2:34 PM
To: sfs
Subject: Re: [SFS] helpdesk / hacker hours

Now that I think about it. One of the problem with the current IRC help channels is the amount of noise in those channels. Anyone that has gone into the #ubuntu channel looking for help can tell you its very overwhelming.

Those of us that remember the AOL chatrooms don't really have that many issues in IRC channels but once you've hit about 30 people in a channel it gets really difficult to make sense of the various conversations going on.
Gary Romero


On Tue, Sep 10, 2013 at 2:31 PM, Gary Romero <randomincolorado@gmail.com> wrote:
> Perhaps we could list the available help channels on the SFS website 
> (once its online)?
> Gary Romero
>
>
> On Tue, Sep 10, 2013 at 1:35 PM, Will <will.sterling@gmail.com> wrote:
>> Not to be Deby downer but aren't there already 8000+ channels on 
>> FreeNode that already do exactly what you are thinking of and 24/7?
>>
>>
>> On Tue, Sep 10, 2013 at 1:11 PM, <gary@romerohub.com> wrote:
>>>
>>> If we use freenode they already have a web client.
>>>
>>> "Byrne, Kevin" <Kevin.Byrne@rtd-denver.com> wrote:
>>>
>>> If someone cannot figure out how to log into an IRC channel to ask 
>>> Linux questions, maybe we should point that person to the fine 
>>> selection of Apple products available to them. ☺
>>>
>>> Though I do like the web client idea, as corporate firewalls are not 
>>> always IRC friendly.
>>>
>>> Kevin Byrne
>>> Computer Support Analyst
>>>
>>> Regional Transportation District
>>> 1900 31st street | Denver, CO 80216  | RTD MC: DO-M2
>>> 303.299.6193 (O) | 303.299.6191 (F) | 720.394.0037 (C) 
>>> [cid:image001.jpg@01CEAE27.18344780]
>>>
>>> From: sfs-admin@thegeek.nu [mailto:sfs-admin@thegeek.nu] On Behalf 
>>> Of David L. Willson
>>> Sent: Tuesday, September 10, 2013 1:01 PM
>>> To: sfs
>>> Subject: [SFS] helpdesk / hacker hours
>>>
>>> What if we took it in turns to run an IRC channel? People could come 
>>> in between 6PM and 10PM any week-night and be guaranteed to have a 
>>> free software fellow around to field their question.
>>>
>>> oldbies: Would that be fun? Would you want to try it?
>>>
>>> newbies: Would you use a service like that? OK, what if there were a 
>>> web-hosted, preconfigured IRC client, so you don't have to figure 
>>> out the IRC thing, just go to our web-site, type in your name or 
>>> pseudonym and click "help".
>>>
>>> --
>>> David L. Willson
>>> Teacher, Engineer, Evangelist
>>> RHCE+Satellite CCAH Network+ A+ Linux+ LPIC-1 UbuntuCP NovellCLA
>>> Mobile 720-333-LANS(5267)
>>>
>>> This is a good time for a r3VOLution.
>>> _______________________________________________
>>> SFS mailing list
>>> SFS@thegeek.nu
>>> http://mailman.thegeek.nu/mailman/listinfo/sfs
>>
>>
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