[SFS] OffTopic: Linux Loving person needed at Oracle!

Dana dmatek at juno.com
Tue Aug 27 11:52:59 MDT 2019


Looking for a new gig? Truly AWESOME team, "big-ish" company in Broomfield with good benefits and occasional free lunches and weekly fruit! But seriously, we do need somebody who can round out our Linux skills (AWS experience a definite plus, too) on our fabulous Platform Infrastructure and Reliability team.  You do not have to be a Linux Ninja, just passionate about it and have at least some middle level skills and experience.  You will so some boring user adds, user deletes, AWS policies and bucket creation, basic OCI administration, a little Chef on the side (Ansible/TF coming soon!), and support 8000 things while keeping a cool head and a sense of humor.  Email me direct at dmatek at juno.com Here's the official blurb Systems Analyst 2-IT
Reference: 190012Q4
Job Code/Level: 76620/IC2
As a member of the Platform & Infrastructure Reliability team, you will work as one of our System Administrator and you will play a key role in the advancement and success of our tiered support model. You will be at the forefront of supporting and troubleshooting our numerous infrastructure resources. Using industry best practices and innovative approaches, you will aim to provide exceptional technical support with a focus on customer service.Specific responsibilities include:Tier 2 triage, troubleshooting, remediation, and escalation of tickets tied to the product support function
 Day to day technologies that are worked on include: AWS, OCI, Terraform, GitLab, Qubole, Ansible, Kubernetes, Linux, Windows, LDAP, Networking, Powershell, python,
 Create and maintain materials that outline and support our tiered support model, associated processes, and overall system components that are supported
 Train and support junior team members in resolving product support tickets
 Proactively identify ways to optimize the product support function
 Coordinate with Tier 3 support to establish and manage clear escalation guidelines for supported system components
 Assist broader IT Operations team with Tier 2 triage of Application Support tickets
 Automate recurring tasks Skills and Qualifications: A two or four year technical degree (Computer Networking Systems, CS, CIS, etc.)
 Systems or network administration certifications a plus
 Strong Linux skills
 Windows Administration Experience
 Python, Powershell & other programming languages a plus
 Networking experience
 Active Directory & other LDAP experience
 Comfort with permissions and security troubleshooting within ldap, linux, cloud computing technologies
 Must be a team player
 Highly organized with strong attention to detail
 Excellent time-management skills, and the ability to manage complexities and competing priorities
 Ability to combine judgment, experience, analytic skills, and business knowledge to make sound decisions
 Strong Interpersonal/communication skills with an eager customer service orientation
 Ability to excel in a fast-paced environment and work under pressure
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